Your situation
Selling a problem property
Some houses are hard to sell on the open market: the survey frightens buyers off, lenders will not lend, or the chain collapses the moment the word subsidence appears. The usual result is months of viewings, a price that keeps dropping, and a buyer who renegotiates at the last minute.
We buy problem properties with the problem priced in from the start. Our offer takes account of what we have found, in writing, and it does not change after our survey unless something material turns up that neither of us knew about, in which case we show you the evidence.

How we handle it
What happens, step by step.
- 01
Tell us what is wrong, as far as you know
A survey report, a specialist's quote or just your own description. Nothing you tell us puts you off a sale; it lets us price it properly the first time.
- 02
One visit, with the right eyes
For structural issues, non standard construction or knotweed we bring a specialist to the visit, so the offer is based on the actual cost of the fix rather than a guess.
- 03
A written offer the next working day
A firm price with the completion date you choose. We say in the letter what we have allowed for, so you can see the offer is fair.
- 04
No last minute price drop
This is where problem property sales usually go wrong with other buyers. Our price is our price. If the survey confirms what we already knew, nothing changes.
What you will need
- Any survey, structural report or specialist quote you already have
- For a leasehold flat: the lease, the ground rent and service charge details, and any cladding or fire safety (EWS1) paperwork
- For non standard construction: the construction type if you know it, and any repair certificates
- Photo ID and proof of address
Do not worry if you cannot find everything. Tell us what you have and we will work out the rest with your solicitor.
Good to know
The things worth knowing before you decide.
Short leases
Once a lease drops below about 80 years it gets expensive to extend and harder to mortgage, and every year makes it worse. We buy short lease flats and deal with the extension ourselves after completion.
Non standard construction
Airey, Cornish, Wimpey no fines, prefabs, steel frame and timber frame homes are common across Norfolk, Suffolk and Cambridgeshire, and many lenders will not touch them. We can, because we are not relying on a mortgage.
Japanese knotweed
A management plan with an insurance backed guarantee makes a property mortgageable again, but it takes years. We buy with knotweed in place and arrange the treatment ourselves.
Our promise
The same firm offer whatever the situation.
Below open market value, in writing the next working day, with a completion date you choose and the workings shown in the letter. No fees, a deposit paid to you on exchange, legal fees paid with our partner solicitor, and 7 days to change your mind.
See exactly how we price
Any condition. Any reason.
Questions
Questions about problem property sales
Not if the survey confirms what we already knew from you and our visit. If it finds something material that neither of us knew about, we show you the report and you decide whether to go ahead at a revised price or walk away at no cost.
Related
Other situations we handle.

Find out what we would pay. Three minutes, and it commits you to nothing.
A written offer the next working day, from people you can name.


